OLVÉRA

Legal

Privacy Policy

Last updated: July 6, 2026

This Privacy Policy describes how OLVÉRA ("we", "us") collects, uses, and shares personal information when you visit our website or place an order.

1. Information We Collect

We collect information you provide directly, including:

  • Contact details: name, email address, phone number, shipping and billing address.
  • Order details: products purchased, payment confirmation (we do not store full card numbers).
  • Communications: messages you send to customer support.

We also collect information automatically, including:

  • Device and browser information, IP address, and general location.
  • Site usage data via cookies and similar technologies.

2. How We Use Your Information

  • To process orders, payments, and shipping.
  • To provide customer support.
  • To send transactional emails (order confirmations, shipping updates).
  • To send marketing emails where you have opted in — you can unsubscribe anytime.
  • To improve our website and prevent fraud.
  • To comply with legal obligations.

3. Sharing Your Information

We share information only with trusted service providers who help us operate, including:

  • E-commerce and hosting providers (e.g., Shopify).
  • Payment processors.
  • Shipping carriers.
  • Email and analytics providers.

We do not sell your personal information.

4. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or port your personal information, and to opt out of certain uses. Contact us at Olvera.support@gmail.com to make a request.

5. Cookies

We use cookies for essential site functionality, analytics, and marketing. You can control cookies through your browser settings.

6. Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, and resolve disputes.

7. Children

Our site is not directed to children under 13, and we do not knowingly collect their information.

8. Changes

We may update this Privacy Policy from time to time. Updates will be posted on this page.

9. Contact

Privacy questions? Email Olvera.support@gmail.com.